If you find any damage, please call us immediately. We only have 7 days to initiate a claim with the freight carrier. When signing for the merchandise delivery, ask the deliveryman where to notify about the "damage" package (All carriers have that option available). Please keep the boxes safe including the shipping labels and we will take care of the rest. Meantime we will ship and new wheel to you at no extra cost.
WILL THIS WHEEL FIT MY VEHICLE?
We are proud to say that "If it does not fit, we don't ship". That is our policy. Just make sure you enter the vehicle's year, make and model before you start your purchase.
HERE AT THE RiDE ON RIMS YOU CAN BUY WITH CONFIDENCE.
Every wheel sold under this website has a one (1) year warranty from its manufacturer. If you have any issues with the wheels you have purchased from us, we will be glad to hear from you. We’ll submit a request for warranty with the manufacturer of your wheels on your behalf. Keep in mind that is solely up the manufacturer to decide about their warranty and/ or if warranty will be available for you. The Rims Zone have no influence on the decisions made by manufacturers.
You should find the manufacturer warranty inside of every wheel box. You’ll also find it online at the manufacturer/wheel brand’s website.
Manufacturers one (1) year warranty covers for the basics manufacturing issues such as out-of-round problems, wheel defects or structural damages.
Issues with the finish such as painting, clear coat or chrome peel is only warranted if customer notify us at the time of delivery or within 7 days of the delivery date. There’s no warranty on driven wheels or tire mounted wheels.
Cosmetic issues such as scratches, scuffs or cracks caused when driving or parking or any impact damages (pot holes) are not covered by the one year standard manufacturer’s warranty.
Adapters are normally 1 inch think (25mm) and in most of cases are used just to adjust an offset. Some other cases adapters are used for bolt patterns conversions. Whichever is the need that you have for an adapter we can get it done for you in our machine shop.